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How can our concierge
team assist you?

Whether you have questions about the process or need help with an existing
valuation, we are here to provide personalized support.

Send us a Message

Direct Channels

Speak to a Specialist

+971 50 479 0075

Monday - Saturday, 9am - 6pm (GMT+4)

Email Support

Consult@CapitalCustodia.com

We respond promptly, typically within one business day

Head office

Custodia Luxury Goods Trading FZCO

DMCC Luxury Innovation Centre (DLIC)
Level 48, Almas Tower
Jumeirah Lake Towers
Dubai, UAE

WhatsApp Support

+971 50 479 0075

Instant messaging available

Common Questions

Once you accept our offer, you'll receive payment within 24 to 48 hours. We process all transactions securely and efficiently to ensure you get your funds as quickly as possible. Payment methods include bank transfer or cash based on your preference
Yes, absolutely. Every watch is fully insured from the moment it leaves your hands and throughout the storage period at our secure facility. We partner with leading insurance providers to ensure comprehensive coverage.
You are never obligated to proceed unless you are fully confident of the terms of our offer. Should you decide not to go ahead, your watch will be returned to you at no cost and in the same condition it was received
Yes, every watch undergoes a comprehensive authentication process by certified watch experts. Our Authentication Partners verify authenticity, condition, and provenance and provide you with a comprehensive report.
We accept all major luxury watch brands including Rolex, Patek Philippe, Audemars Piguet, Omega, Cartier, Vacheron Constantin, Jaeger-LeCoultre, and many others. Our global dealer network specializes in the best luxury brands, ensuring you receive competitive offers regardless of your watch's make or model.